Types of InSight Alerts

You can define a variety of exceptions that trigger InSight Alerts™. The possible alert types that may be available depends on whether your account uses the newer setup screen or the older setup screen.

Not every alert type is available in all versions. If your version does not include an alert type that you want to use, please contact your local sales representative.

Alerts that involve the vehicle’s location or speed, such as speeding, stopped, and idling, do not trigger if the GPS signal strength is too weak.

Additional Alerts That Might Be Available

In addition to the alert types listed here, some accounts have the ability to define their own types of InSight Alerts.

Note that a number of the alert types that are only available with the older setup screen can be translated to either an Analog Diagnostic or Boolean Diagnostic alert with the newer setup screen.
 

Exception

Triggered When:

Category

A vehicle stops or slows down at a marker of a specified category.

When adding this type of alert, you specify the category of marker that triggers the alert. Use the minimum time to trigger to indicate how long a vehicle can be present at the marker before triggering an alert. To be notified when the vehicle leaves a marker in the specified category, set this alert to send an email when the alert is turned off.

The Category alert goes on when the vehicle first reports that it meets the following conditions:
 

Its location is within the boundaries of a marker of a specified category. These boundaries are defined by the radius of a point marker or by the polygonal boundaries of a polygonal marker.
It meets the criterion specified by the Show vehicles at markers setting of the Vehicles page of the Settings dialog box. This criterion is either that the vehicle is stopped (has not moved for a specified length of time) or that it is moving at less than a specified speed.

Note that this alert does not occur if the GPS signal is too weak.

Driver Insurance

It is after the cutoff date (the number of days you specify when setting up the alert before the date a driver's insurance expires), for a driver whose insurance has not been renewed. Any email notifications should be sent when the alert triggers rather than when it closes.

Driver Not Assigned

The ignition is on when there is no assigned driver. For best results, this alert should send notifications when the alert triggers rather than when it turns off.

Note that this alert does not occur if the GPS signal is too weak.

Excess Mileage

A vehicle exceeds a daily mileage limit that you specify when you set up the alert. For best results, this alert should send notifications when the alert triggers, rather than when it turns off.

The Excess Mileage alert goes on when the first report from the vehicle indicates that it has traveled more than the daily limit, starting from the beginning of the current day. This alert can only trigger if the vehicle is in the same time zone as the user who receives the alert.

Gauge Diagnostic

A diagnostic input that measures some value is inside or outside of a specified range of values. It is easiest to set up this type of InSight Alert using the Install Types screen.

Hours of Service

One or more hours-of-Service (HOS) inspection reports are left unsigned. The alert does not check HOS reports unless they are at least 2 days old. When you set up the alert, specify a time threshold (in hours) of how long prior to 2 days ago the alert should check. The Alert checks all daily reports for the threshold time period, and triggers if any have been left unsigned.

Idle

A vehicle idles (stops with the engine running). When adding this type of alert, use the minimum time to trigger to specify the maximum time the vehicle can be idle without causing an exception.

The Idle alert goes on when the vehicle’s ignition is on but it reports no movement greater than 1 km/h.

Note that this alert does not occur if the GPS signal is too weak.

Ignition

A vehicle’s ignition is on. To be notified when the vehicle is used during off hours, use the schedule page to specify that the alert is only in effect during off hours.

The alert goes on when the vehicle ignition is on and there is a GPS signal.

In Marker

A vehicle is inside the zone that contains a specified marker. Use the minimum time to trigger to specify how long the vehicle can stay within the marker's zone before triggering the alert. Send an email when the alert triggers to be notified when the vehicle arrives, and send an email when the alert is turned off to be notified when the vehicle departs.

Note that this alert does not occur if the GPS signal is too weak.

In Marker Category

A vehicle enters the zone that contains a marker of the specified category. Use the time to trigger to specify how long the vehicle can stay within the marker's zone before triggering the alert. Send an email when the alert triggers to be notified when the vehicle arrives, and send an email when the alert is turned off to be notified when the vehicle departs. If there are overlapping markers of the same category type, and the vehicle moves through both markers, a single alert will cover the entire time the unit was in markers of the specified category.

Note that this alert does not occur if the GPS signal is too weak.

Inspection Failure

The unit on a vehicle reports discrepancies during an hours-of-service inspection. For best results, this alert should send notifications when it triggers rather than when it is turned off.

Invalid Marker Category

A vehicle stops or slows down at a marker that is in a category other than the one you specify when you set up the alert. This alert is useful if a vehicle should only stop at one category of marker.

Use the minimum time to trigger to indicate how long the vehicle can be at a marker in another category before the alert triggers.

The Not at Valid Category alert goes on when the vehicle first reports that it meets the following conditions:
 

Its location is within the boundaries of a marker of a category different than the specified category. These boundaries are defined by the radius of a point marker.
It meets the criterion specified by the Show vehicles at markers setting of the Markers page of the Settings dialog box. This criterion is either that the vehicle is stopped (has not moved for a specified length of time) or that it is moving at less than a specified speed.

Note that this alert does not occur if the GPS signal is too weak.

License

It is after the cutoff date (the number of days you specify when setting up the alert before the date a driver's license expires), for a driver whose license has not been renewed. Any email notifications should be sent when the alert triggers rather than when it closes.

License Class

One or more of a specified set of tags are set on the vehicle but not on its assigned driver. This alert is designed to work with tags that specify required license classes, so that whenever a vehicle requires a license tag, the alert is triggered if the assigned driver lacks the license tag. It can, however, be used for checking any type of tags you add to vehicles and drivers (for example, tags that represent special equipment that the driver must know how to operate).

Low DVIR Walkaround Probability

A DVIR walkaround inspection report has been submitted, and the probability score for this report is within the upper and lower score bounds that you have specified (for example, between 0 and 60%).

 

A probability score is a percentage value between 0 and 100, calculated by measuring the time taken by a driver to complete their inspection form, the distance they walked when performing the inspection as measured by GPS location, and accelerometer and gyroscope data taken from their device. This value corresponds directly with the likelihood that the report was completed properly. Both the Lower Bound and Upper Bound values specified for this alert type must be between 0 and 100, and the Upper Bound value must be greater than the Lower Bound value.

Maintenance

A vehicle is due for maintenance in a specified number of miles, days, or hours, or any combination of these. Specify the warning period as miles, miles and days, days, or hours. When the vehicle details indicate that maintenance is due within the specified miles or time, the alert goes on.

Marker

A vehicle stops or slows down at a marker you specify when you set up the alert. Use the minimum time to trigger to specify how long the vehicle can stay at the marker before triggering the alert. Send an email when the alert triggers to be notified when the vehicle arrives, and send an email when the alert is turned off to be notified when the vehicle departs.

This alert goes on when the vehicle first reports that it meets the following conditions:
 

Its location is within the boundaries of a specified marker. These boundaries are defined by the radius of a point marker.
It meets the criterion specified by the Show vehicles at markers setting of the Markers page of the Settings dialog box. This criterion is either that the vehicle is stopped (has not moved for a specified length of time) or that it is moving at less than a specified speed.

Note that this alert does not occur if the GPS signal is too weak.

Non-Reporting Unit

No message is received from a vehicle after a set number of minutes has elapsed since the last message was expected. Use the time to trigger to specify the number of minutes from the time of the missed message before triggering an alert.

This alert works best if it is set with an aggressive trigger. If the alert is not aggressive, the alert only triggers when messages are being received again after a delay due to network congestion or other factors. If the alert is aggressive, it triggers as soon as an expected report is sufficiently late.

Panic

A driver has activated the panic switch in their vehicle. Urgent assistance may be required. This alert should be given a high severity value. No time to trigger value is required as this alert activates immediately.

Seatbelt

The vehicle is moving at more than 1 km/h, the ignition is on, and the seatbelt sensor is off.

Speed in Verizon Connect product

A specified vehicle is within a marker belonging to the specified category, and is traveling over the speed limit specified during alert setup. To use this alert, during alert setup a marker category and a speed limit, as well as item type (Fleet, Team) and Time to trigger, must be configured.

Note that this alert does not occur if the GPS signal is too weak.

Speeding

A vehicle exceeds a speed that you specify when you set up the alert. Because speeds in excess of 100 MPH (161 km/h) are assumed to be due to erroneous GPS signals, it is best to send any emails when this alert first triggers rather than when it goes off.

This alert goes on when all of the following conditions are met:
 

The ignition is on.
The speed is greater than the specified threshold.
The speed is less than 100 MPH (161 km/h). Note that this means the threshold must be less than 100 MPH (161 km/h).

Note that this alert does not occur if the GPS signal is too weak.

Speeding Against Speed Limit

A vehicle exceeds the speed limit of the road it is driving on. When setting up the alert, indicate if the alert should trigger when the vehicle exceeds the limit, or if it can exceed the speed limit by the percentage specified as the Speeding Threshold in the Speeding page of the Settings dialog box.

The speed limit used for this alert is determined as follows:
 

a.Speed limit data is provided by HERE. If the speed limit is known, that is the value used.
b.Speed limits can be assigned to markers that have Is Zone set to true. If the speed limit is not known, but the vehicle is within a zone marker, the speed limit of the marker is used if you enable marker speed limits for the alert.
c.When the posted speed limit is not known and the vehicle is not within a zone marker, the speed limit for the category of road is used instead when you enable speed categories for the alert. Default speed limits are provided for the following road categories (defined by HERE):
 
Super Highways
Major Highways
Secondary Highways
Arterial Roads
Streets
Roads
Accessways

To alter the default speed limits for road categories:

1.Open the menu in the upper right corner the screen then click Settings.
2.Select the Speeding tab of the Settings dialog box.
3.Edit the speed (in miles per hour or kilometers per hour) for the road categories you want to change.
4.Click Save.

To restore the default speed limits:

1.Expand the drop-down menu in the upper right corner the screen then click Settings.
2.Select the Speeding tab of the Settings dialog box.
3.Click the Restore Default button under the Speed Categories section.
4.Click Save.

Note that this alert does not occur if the GPS signal is too weak.

Speeding In Marker

A specified vehicle is exceeding a specified speed while at a specified marker. This is the same as the Speeding alert, except that it also checks that the vehicle is within the boundaries of a specified marker.

Note that this alert does not occur if the GPS signal is too weak.

Stopped

A vehicle is not moving (speed is less than or equal to 1 MPH or 1.8 km/h). Use the minimum time to trigger to specify how long a vehicle can remain in one place.

Note that this alert does not occur if the GPS signal is too weak.

Stopped Not at Any Marker

A vehicle stops (or goes very slowly) at a location that is not within the radius of any marker. Use the minimum time to trigger to specify how long the vehicle may stay at location other than a marker while not moving.

The alert goes on when the following conditions are met:
 

The vehicle speed is less than the Vehicles is At Marker if speed specified in the Settings dialog box.
The vehicle is not within the radius of any marker.

Note that this alert does not occur if the GPS signal is too weak.

Switch Diagnostic

A diagnostic input that can be either on or off changes to a specified state. It is easiest to set up this type of InSight Alert using the Install Types screen.

Usage

Vehicle’s ignition is on and it reports a speed of at least 11 MPH (19 km/h). Use the schedule to indicate when the vehicle should not be used.

Note that this alert does not occur if the GPS signal is too weak.

Zone

A vehicle is outside of the geographical area defined by a city, state, or zip code (postal code). The alert goes on when the vehicle reports its location as outside the boundaries of the specified zone.

This alert does not trigger if there is no GPS data for the specified zone or the GPS signal is too weak.

Zone Arrival

A vehicle is within the geographical area defined by a city, state, or zip code (postal code). The alert goes on when the vehicle reports its location as inside the boundaries of the specified zone.

This alert does not trigger if there is no GPS data for the specified zone or the GPS signal is too weak.