The InSight Alerts™ Inbox shows alerts that have triggered recently. It also contains tools for sorting and working with Insight Alerts. From the Main section of the navigation bar choose InSight Alerts to open the InSight Alerts Inbox.
The InSight Alerts Inbox consists of three regions:
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The toolbar contains controls that let you specify which alerts are shown.
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The body of the inbox is a table that lists all the recent alerts that match the criteria specified using toolbar controls.
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The footer contains controls to navigate between pages, and refresh the alerts list.
The toolbar lets you specify which alerts you want to see:
Calendar Controls
Specify a time period you want to see. The list is updated to show all InSight Alerts that triggered between the two times you choose from the drop-down lists.
Click the Edit button to edit the currently selected alert using the InSight Alerts Setup dialog box. Note that this does not work if the alert was created by another user.
More
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Select Show Vehicle History to open up the map tab with a history of the vehicle that triggered the currently selected alert on the day the alert was triggered.
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Select Show Driver History to open up the map tab with a history of the driver who triggered the currently selected alert on the day the alert was triggered.
Filter
Enter a term in the Filter field to filter the list based on the name of the alert, or click the Advanced Filter button to open a dialog box where you can filter based on any combination of the name, severity, vehicle, driver, job, or marker of the alerts. For example, to filter by both driver and severity, click the Advanced Filter button , then enter the driver name and severity level.
The list shows columns of information for each InSight Alert. You can double-click a row to view a vehicle history that includes when the alert occurred. Alerts in the list are displayed in descending order, based on the time and date they were triggered; columns in this grid therefore do not support the custom sorting available on other screens. Available columns in the list are:
Column
Meaning
ID
The unique ID of the alert, as a 36-character hyphenated GUID (Globally Unique Identifier).
Alert
The name of the alert that triggered.
Triggered
The time the alert triggered in your time zone (that is, not the time zone of the vehicles being monitored). For details on how alerts trigger, see InSight Alerts: under the hood.
Off
The time the alert was turned off in your time zone. This is the time of the first report that indicated the exception was no longer occurring.
Duration
The length of time that the alert was turned on. This is the time from Triggered to Off.
Severity
The severity of the alert. The color shows the type of alert.
Vehicle
The name of the vehicle that triggered the alert.
Driver
The driver assigned to the vehicle at the time the alert triggered.
Job
(If your account includes support for jobs)
The job that the driver was working on at the time the alert triggered.
Marker
The marker name, if the vehicle was at a marked location when the alert triggered.
Address
The location of the vehicle when the alert triggered.
Trigger Value
The speed of the vehicle at the time the alert triggered.