Additions to the Settings Dialog

Verizon Connect® Response™ adds a new page to the main Settings dialog, which lets you configure the colors associated with various status values and which lets you configure the Job Monitor.

This tab is only available to the account administrator ('main' user).

Job Arrival Allowance:

Specify the amount of time (hours:minutes) a driver can be early or late to a job. This cushion is added to the earliest and latest arrival times for each job to adjust the acceptable time window.

Simultaneous Job Arrivals:

Indicate how the jobs monitor should  handle an arrival at a common location that could count for multiple jobs.
 

Choose Accept if out of order if the stop at a common location can be counted against multiple jobs even if this involves rearranging the job schedule.
Choose Reject if out of order if the stop cannot be counted against multiple jobs unless they are next to each other in the job schedule.

For example, if jobs A, B, and C occur in that order in a route, and A and C are in the same location, but B is in a different location, when Reject if out of order is selected, arriving at Job A does not count as arriving at Job C because the vehicle must depart and go to job B first. If Accept if out of order is selected, then an arrival at Job A can also include arrival at Job C by rearranging the schedule.

Cloning of Incomplete Jobs:

When cloning is enabled, then when a route is completed new unassigned copies of any incomplete jobs are created so that they can be dispatched again. When closing is disabled, these new, unassigned jobs are not created.

Route Start Threshold:

Specify the amount of time (hours:minutes) that can elapse before a driver starts a scheduled route.

Expired Job Threshold:

Indicate the assignment deadline for any unassigned jobs, specified in number of minutes ahead of a job's anticipated arrival time. Jobs that remain unassigned after this period has been entered will trigger an Expired Job Alert.

Select Color Set

Indicate the colors used to visually represent route statuses on the map, and jobs -- job statuses, job warnings, job timings (whether a job is running late, or early for example) and job priority -- on the Jobs Gantt chart, on the map, and on the Job Details dialog mini-map.

Changing this drop-down displays the related route and job states below it, and the colors used to represent each state. Edit by selecting the menu arrow to the right of the currently configured color, then choosing a new color with the color picker. Color set options are:
 

Route Status. Indicate the colors that will be used to represent route status when viewing vehicle clusters on the map. Routes statuses available are: Not Started, In Progress, Complete and Not Complete.
Job Priority. Indicate the colors that will be used to represent job priorities when viewing jobs on the Jobs Gantt chart and the map (after selecting the Job Priority option from the Color By drop-down); in the information balloon when hovering over jobs and job clusters on the map; and on the Job Details dialog mini-map. Job Priority states available are: High, Above Average, Normal, Below Average and Low.
Job Timing. Indicate the colors that will be used to represent job timing states when viewing jobs on the Jobs Gantt chart and the map (after selecting the Job Timing option from the Color By drop-down); in the information balloon when hovering over jobs and job clusters on the map; and on the Job Details dialog mini-map. Job Timing states available are: Early, Late, Finished and Not Finished.
Job Status. Indicate the colors that will be used to represent job statuses when viewing jobs on the Jobs Gantt chart and the map (after selecting the Job Status option from the Color By drop-down); in the information balloon when hovering over jobs and job clusters on the map; and on the Job Details dialog mini-map. Job statuses available are: Assigned, En Route, On Site, Completed and Unassigned.
Job Warning. Indicate the colors that will be used to represent job warnings when viewing jobs on the Jobs Gantt chart and the map (after selecting the Job Warning option from the Color By drop-down); in the information balloon when hovering over jobs and job clusters on the map; and on the Job Details dialog mini-map. Job Warning states available are: None, Off Route, Late, Wrong Order, Overlap Adjusted, Idled at Job, Running Late for Planned Arrival, Running Late for Latest Arrival, Missed and Multiple Warnings.

To return all color sets to their default settings, click the Restore Default button.

Custom Job Properties:

Use this field to select the globally configured custom properties you want to use on the Jobs List. These properties are typically imported from Verizon Connect® Dispatch™, and must be added in this field to be shown (and useful) in the Jobs List. Note that these property names and values are also shown on the Custom Properties tab of the Job Details dialog, regardless of the configuration of this field.

To add a job property to the Jobs List, click on the field containing the text 'Click to add Custom Property' with your mouse, and then type the name of the custom property you want to use. Take care to exactly match the name of the imported property (you can view the names of any available custom properties on the Custom Properties tab of the Job Details dialog). Click outside the field, and the new property will be added as a blue box. Repeat this process for as many properties as you require. To remove a property, click the 'x' button to the right of the property's name.

Once added, these custom properties can then be set as either visible or hidden on the Jobs List. Each individual property will be available as a single list column.

Use Default Route Names

Specify whether new routes use default names (using [Short Date] - [Driver Name] formatting, for example Jan 1 - John Smith) or not.