Nav Monitor

You can access Nav Monitor if you are a Navigation user and if you have the right permissions to view Nav Monitor.

Nav Monitor allows you to view all routes and route segments that a driver has requested and taken using Navigation. You can see the routes displayed on the map and you can view information about the route segments that were saved each time a route was calculated. It is possible to compare the suggested route with the segments of the suggested route that were actually taken. Device, vehicle, and route settings used during navigation, are also displayed.

To open the Nav Monitor, from the Main section of the navigation bar choose Map, then click the Nav Monitor button in the upper toolbar. Alternatively, to access the Nav Monitor for a particular driver, click the Nav Monitor icon next to the driver's name on the Drivers screen (under Main section of the navigation bar > Drivers).

The Nav Monitor is displayed below or beside the Map panel, depending on the list view you have selected:

To view information about a route, select a Driver and a Date, then click the route segment in the list.

All route requests are saved as separate route segments. The route segments are grouped together if they relate to the same route, with the same destination. For example: The driver navigates to a job from WorkPlan, which is saved as the initial route. The driver misses a turn instruction, which leads to the route being recalculated and saved as a second route segment, grouped under the initial route. The driver takes a break and cancels the route in Navigation. When the driver has finished the break and resumes the route, the route is recalculated again and saved as a third route segment, grouped under the initial route. When the driver arrives at the destination and navigates to a new job (or searches for a different destination), a new route is saved under a separate group.

The parent of a group of route segments contains summary information for all route segments in the group. Click the arrow icons and to expand or collapse the list of route segments for a group.

The following columns provide information about route segments in the left panel of the Nav Monitor window:

Date:

The date and time the route segment was started. A group's parent item and the first route segment show the date and time that the route was first requested.

Type:

How the route was initiated:

Address Search - The driver searched for an address, POI, favorite, or recent location in Navigation and started navigating to it.
Dropped Pushpin - The driver marked a location on the map in Navigation and started navigating to it.
New Job - The driver started navigating to a job from WorkPlan.
Reroute - The driver diverged from the suggested route and a new route was calculated.
Resumed Route - The driver exited the "Guidance View" then resumed following the suggested route in Navigation.

Start:

The driver's current location when the route or route segment was started.

Destination:

The destination of the route. This is the location that the driver searched for or navigated to. It may differ from the location where this route segment ends, if the route was canceled or rerouted.

Status:

Status information about the route:

 The route was generated successfully.

 The driver canceled the route in Navigation.

  The driver diverged from the suggested route and the route was recalculated.

Planning mode was enabled in Navigation during navigation.

The following information is available per route segment or group of route segments, displayed in the right panel of the Nav Monitor window:

The start and destination locations of the route. The start location is where the driver was, when this route or route segment was calculated. The destination location is the address that the driver searched for or marked, or where the job is.
Suggested Route - The distance of the initial route calculated.
Actual Route - If a route segment is selected in the list on the left side, this shows the actual distance driven for this route segment. If a parent of a route segment group is selected in the list on the left side, this shows the number of route segments that are part of this group, along with information about how the route segments were initiated (for example: resumed routes or reroutes).
Device information, such as version or model.
The number of data files installed, with the ability to view the names of the files if you move the cursor over the eye icon .
Route settings, such as Allow U-turn, Same Side Routing, or Use Toll Roads.
Vehicle type and dimensions.
Hazmat (hazardous material) types carried in the vehicle's load.

The map displays the selected route or route segment using the following colors and icons:

Blue route segment - The parts of the route that the driver actually followed.
Green route segment - The parts of the route that were suggested, but that the driver did not follow.
- The start of the route.
- The destination of the route.
- The start of a segment where the route was resumed.
- The start of a segment where there was a reroute.