Digital Tachograph

The Digital Tachograph system tracks the activity of drivers and vehicles using in-cab hardware devices physically connected to heavy goods vehicles. The information gathered from this hardware is used to ensure drivers follow legal regulations intended to minimize driver fatigue, and to prevent accidents that might result from this fatigue.

In the European Union, and parts of Europe, these regulations specify that drivers of heavy goods vehicles (>3.5 metric tonnes) drive for no more than 9 hours in a single midnight-to-midnight day (and drive only up to a maximum of 4.5 consecutive hours between breaks), 56 hours in a week, or 90 hours in any two consecutive weeks. Drivers must also take a minimum number of rest breaks every day (11 continuous rest hours; and 45 minutes of non-continuous rest breaks within every 4.5 driving hours block) and week (at least 45 continuous hours of rest) to ensure they are rested and safe when behind the wheel of their vehicle.

Drivers using the Digital Tachograph system typically use a "digital driver card" inserted into the device to sign in and identify themselves to the digital tachograph in their vehicles at the start of their shift. The embedded hardware device then tracks changes in vehicle state, as well as vehicle speed and total distance driven during the driver’s shift (that is, during the period between the time and date that the driver signs in then later signs out). This basic information is transmitted to, and stored within, Verizon Connect fleet management databases. Calculated values generated from this raw data is presented on the Digital Tachograph screen in near real-time (updated approximately every minute).

From the Main section of the navigation bar choose Digital Tachograph. The Digital Tachograph screen opens, showing the Drivers tab by default.

Drivers Tab

The Drivers tab shows Driver Hours and Driver Logs, which you can select from the list on the left. Some pre-defined filters are available in this list so that you can choose all drivers or logs, or just particular drivers or logs, for example only drivers who are in violation. The columns in the table change depending on whether you have selected Driver Hours or Driver Logs.

For both tables, you can use the Find Drivers field to search for drivers by name in the grid. When you type a letter or character into this field, search results of driver names that match some or all of your search terms display immediately in the grid. Click the 'x' button to the right of the search field to clear the current search term.

Viewing Driver Hours

When you select one of the filters under Driver Hours, you can view information about your drivers' current status, and their used and remaining hours.

The table contains the following information:

1:

The driver's name is listed in the Driver column. To the left of the driver's name is the driver's current tachograph status, as reported by the digital tachograph device. Hover over the status icon to see a tooltip. These are the available statuses, and the pictogram icons, that can display under this column:
 

oAvailable:
oDriving:
oError:
oNot Available:
oResting:
oWorking:

To view a driver's details, click the name in the grid to open the Edit Driver details dialog box. From this dialog box you can edit the driver's login type and 14-digit digital driver card ID number. If you change the driver's login type to any value other than 'Digital Tachograph', you disable support for this feature and remove the driver from the Digital Tachograph grid.

2:

The Today section includes the following information about driving, work, and break activities for each driver within the current midnight-to-midnight day:
 

o Driving Time: The total number of hours and minutes that the driver has spent driving a vehicle in the current midnight-to-midnight day, in hh:mm format.
oDriving + Working Time: The total number of hours and minutes that the driver has spent driving a vehicle, and any working time not spent driving, in the current midnight-to-midnight day, in hh:mm format.
o Remaining Drive Time: The number of driving hours and minutes remaining in the current day before the driver violates the driver hours regulations, in hh:mm format.
oBreak: The latest time on the current day that the driver can start the next mandatory break. Drivers must take 45 minutes of break time within every 4.5 hour driving block, in 12-hour clock format (for example '3:30 PM').
oRest: The latest time on the current day that the driver can start the next mandatory rest period of between 9 and 11 hours. Drivers must take an 11 hour rest period every day, or up to a maximum of two breaks of between 9 and 11 hours per week, in 12-hour clock format (for example '8:30 AM').

3:

The This Week section includes the following information about driving, work, and break activities for each driver within the last week:
 

o Driving + Working Time: The total number of hours and minutes that the driver has spent driving the vehicle, and any working time not spent driving, in the current week, in hh:mm format.
o Remaining Drive Time: The number of driving hours and minutes remaining in the current week before the driver violates the driver hours regulations, in hh:mm format.
oNext Weekly Rest: The latest date and time in the current week that the driver can begin the next weekly rest period of 45 continuous hours. Shown as a timestamp, for example 'Thu, Oct 25, 12:30 PM'.
o10 Hour Days: The number of "10 hour days", which are permitted up to twice a week, recorded for this driver over the last week. Typically, only 9 driving hours are permitted per day. Shown as a simple numeric value.
oReduced Rest: The number of "reduced rest" periods, which are rest periods of between 9 and 11 hours rather than the standard 11 hours, and permitted up to three times a week, recorded for this driver over the last week. Shown as a simple numeric value.

4:

The Next Week section includes the following information about driving availability for each driver in the following week:
 

o Remaining Drive Time: The number of driving hours and minutes that are available to the driver in the week that follows the current week before the driver violates the driver hours regulations. Drivers are permitted to drive only up to 56 hours in a week, or 90 hours in any two consecutive weeks (for example, if the maximum number of driving hours have been used in the current week, only 34 driving hours will be available in the following week), in hh:mm format. If the hours used in the next week exceed those that are legally permitted, they are shown as a negative number in red text.

Viewing Driver Log Information

When you select one of the filters under Driver Logs, you can view information about your drivers' logs. Driver logs are synchronized with the platform automatically on a regular basis. You can manually synchronize the logs and you can download the logs to your computer.

The table shows the following information:

Driver

The driver's name. To view a driver's details, click the name in the grid to open the Edit Driver details dialog box. From this dialog box you can edit the driver's login type and 14-digit digital driver card ID number. If you change the driver's login type to any value other than "Digital Tachograph", you disable support for this feature and remove the driver from the Digital Tachograph grid.

Last Sync

The date when the driver's latest log was automatically synchronized between the Digital Tachograph unit and the platform.

Next Sync Due

The date when the driver's next log is scheduled to automatically synchronize between the Digital Tachograph unit and the platform. Regular synchronization is required to remain compliant.

Status

The status of the current driver log. Can be "Available", "Overdue", or "Sync in progress". Overdue logs are those that failed to synchronize by the required date.

Notes

Notes for this driver's log from the digital tachograph unit.


Click the "View Logs" link to manually synchronize or download the driver's log.

Manually Synchronizing or Downloading Logs

The Driver Logs dialog box displays information about the current synchronization status, and a list of logs.

If the current log's status is "Overdue", you can click the Sync now link to manually synchronize the log for this driver.

The table includes an entry for each log. Click Download to save a particular log to your computer.

Vehicles Tab

The Vehicles tab shows Vehicle Logs, which you can select from the list on the left.

Viewing Vehicle Logs

When you select one of the filters under Vehicle Logs, you can view information about your vehicles' logs.

The table shows the following information:

Vehicle

The vehicle's name. To view a vehicle's details, click the name in the grid to open the Edit Vehicle details dialog box.

Last Sync

The date when the vehicle's latest log was automatically synchronized between the digital tachograph unit and the platform.

Next Sync Due

The date when the vehicle's next log is scheduled to automatically synchronize between the digital tachograph unit and the platform. Regular synchronization is required to remain compliant.

Status

The status of the current vehicle log. Can be "Available", "Overdue", or "Sync in progress". Overdue logs are those that failed to synchronize by the required date.

Notes

Notes for this vehicle's log from the digital tachograph unit.


Click the "View Logs" link to manually synchronize or download the vehicle's log.

Manually Synchronizing or Downloading Logs

The Vehicle Logs dialog box displays information about the current synchronization status, and a list of logs.

If the current log's status is "Overdue", you can click the Sync now link to manually synchronize the log for this vehicle.

The table includes an entry for each log. Click Download to save a particular log to your computer.

Additional Driver Grid Columns

If your subscription includes support for the Digital Tachograph features, the following additional columns of information are available on the Drivers and Vehicles screens:

Drivers Screen

Remote Download:

Indicates whether the driver has been configured to support the Digital Tachograph feature. Either "Yes" or "No". If "Yes", you can click the text to open the Digital Tachograph screen's Driver Logs tab with the selected driver name pre-populated in the search filter. From here you can download the driver's logs.

Driver Hours:

Indicates whether the driver has been configured to support the Digital Tachograph feature. Either "Yes" or "No". If "Yes", you can click the text to open the Digital Tachograph screen's Driver Hours tab with the selected driver name pre-populated in the search filter. From here you can view the driver's hours.

Vehicles Screen

Remote Download:

Indicates whether the vehicle has been configured to support the Digital Tachograph feature. Either blank or a graph hours of service icon. If available, you can click this icon to open the Digital Tachograph screen's Vehicle Logs tab with the selected vehicle name pre-populated in the search filter. From here you can download the vehicle's logs.

Additional Map Balloon Information

If your subscription includes support for the Digital Tachograph features, the following additional information is shown when viewing vehicle balloons on the map:

Current Status:

The digital tachograph status of the vehicle. Options include "Available", "Driving", "Error", "Not Available", "Resting", and "Working".

Configuring Your Account for Digital Tachograph

If your account includes a Digital Tachograph subscription, you should enter the company card number of the organization or company that owns the vehicles being used, and the nation that issued this number.

The Digital Tachograph tab described below, and the fields it contains, are visible only to 'main' accounts.

 

1.Click your sign-in name in the upper right corner of the screen, and then select Settings from the drop-down menu. The Settings dialog box opens.

 
2.Click the Digital Tachograph tab. This tab is used by the main user of an account to specify company-wide Digital Tachograph settings for the account.

 
3.Type your company's unique 14-character company card number into the Company Card Number field.
4.Select the country that issued the company card number from the Issuing State drop-down box. This field is disabled until you have entered a 14-digit company card number. If you have entered a company card number, you must also enter the issuing state (that is, either both values must be supplied, or neither).
5.Click the Save button. Note that these details can also be entered for individual nodes in the hierarchy, if required.