Welcome

Verizon Connect® WorkPlan™ brings optimized work orders into the field with Apple (iPhone and iPad) and Android devices. WorkPlan manages job lists and forms for your field staff, and lets them create and update the status of jobs when needed. Features include:
 

Optimized job order lists.
Form delivery and input - associated with jobs or independently.
Creation of new jobs on location.
Update job status in real-time.
On-demand form delivery.
Modules for Hours of Service or Navigation.
Self-monitoring of driver behavior with the Coach module.

WorkPlan works in conjunction with other Verizon Connect platform web applications, such as the Verizon Connect® Dispatch™ planning tool and the Verizon Connect® Fleet™ telematics application. Your back office staff can create and dispatch jobs, by using Schedule, Verizon Connect® Dispatch™ or Fleet. Your field staff can create jobs on the fly, by using WorkPlan. The status of jobs and any other updates that your back office or field staff make, are available in real-time within both WorkPlan and Fleet.

Forms can be created in Fleet, and then attached to job types in the back office, associated with jobs by your field staff using WorkPlan, or used independently of any particular job. When your field staff fill out and submit forms using WorkPlan, the forms are delivered in real-time to your Fleet account.

This seamless integration of web-based and mobile applications is a natural extension of Verizon Connect's technology portfolio.

Subtle user interface differences exist between WorkPlan installations, depending on the specific mobile device it is installed on. Because of this, the screen shots in this help system might differ slightly from the screens you see on your device.