Access Path

An access path describes how you get from the road to a marker area. There may be different access paths when approaching or departing a marker area, and the access path includes custom street links, a central site location, and gates at the marker boundary.

Active Fleet

The fleet whose vehicles and assets are shown on the home page.


A triggering scheme for InSight Alerts™ whereby exceptions are reported after a threshold time period, regardless of when the next regularly scheduled report is received.


A vehicle or other piece of equipment that has a GPS unit installed. The units on assets send regular reports giving the location and status of the asset.

Asset Type

The properties of a specific type of asset, which may govern how assets with that type are assigned status, whether or not the asset appears in reports, and the icon used to represent assets on the map.



1.A named collection of markers. A marker can belong to more than one category.
2.An attribute of a vehicle or asset. Each asset can have only one category. You can filter on vehicle categories in the dashboard.

Circle Marker

A marker that is defined by a location and a radius. Vehicles or assets are considered to be at the marker if they are within the radius of the marker.


A second driver, who takes turns with the main driver to drive a vehicle.


Summary information about the assets that are in a geographical area. Cluster information includes the number of vehicles (assets), the breakdown by class (icon color), and the breakdown by status.



1.A graphical presentation of information about key performance indicators (KPIs) over time. The dashboard shows the status of KPIs and graphs trends of these indicators over time.
2.The Home screen is sometimes called the Fleet Overview Dashboard.


Driver Vehicle Inspection Reports. A special form that drivers fill in as they inspect their vehicles.



1. A point shown in a history of a vehicle or asset's behavior. Events correspond to reports from the asset's unit.
2.An occurrence when a vehicle or asset failed to meet a performance target. Events are summarized in the dashboard.


An unusual or unexpected occurrence. Exceptions cause InSight Alerts™ to trigger.



A condition that limits the items that are included in the current screen.


A named collection of vehicles or assets. Fleets are used to divide vehicles into groups that are seen by different users or included in reports. Vehicles or assets may belong to more than one fleet.



A series of points that defines a geographical region. (Also called a Polygon)


Global Positioning System. This is a U.S. space-based navigation satellite system that provides continuous position, navigation, and timing services.


1.A collection of stops and trips that are collapsed into a single item for the purpose of simplifying a report.
2.A set of items in a list that have a column value in common and are listed together.



The direction a vehicle is moving.

Heat Map

The Quick View map on the home page, which uses colors to indicate the status of vehicles (assets) and color intensity to indicate the number of vehicles with a similar status.


A tool for managing the users, vehicles (assets), and drivers based on organizational structure. The hierarchy is comprised of nodes, each of which corresponds to a fleet of vehicles and a team of drivers. Each node has access to all the information in its child nodes.


A summary of events pertaining to a vehicle, other asset, or driver over a specified time period.

History color

The color shown on vehicle history details when a vehicle is at a marker in a specified category.

Home screen

A screen that displays an overview of fleet activity, including summaries of active vehicles, drivers, InSight Alerts™, and the Quick View map. The Home screen is sometimes called the Fleet Overview Dashboard.

Hours of Service

A daily status report giving the amount of time a driver spent in various activities. Hours of Service reports are sent by drivers equipped with mobile devices that run Verizon Connect® WorkPlan™.



The status of a vehicle when the ignition is on but the vehicle is not moving.


A signal from something on a vehicle or asset that is recorded by the unit.

InSight Alert™

A real-time alert that is triggered when an exception occurs.


Key Events

Reports from a vehicle or asset that indicate a change in status.


Key Performance Indicator. This is an attribute of a vehicle or asset that is monitored using the dashboard.


List Color

The color shown on the vehicle list when a vehicle or asset is at a marker in a specified category.

Lite user

Former term used for Live user.

Live user

A user who can only access a restricted subset of features. Live users can access only the Map screen and the vehicles screen.



A named location that is important to business operations, with attributes and tags. It can also include access paths to and from the location, gates and custom road networks.


Navigation bar

The sidebar on the left of the screen that is used to select which screen to view. The navigation bar is organized into expandable tabbed sections.

Night mode

A mode in Navigation, in which the screen display changes to a darker, high-contrast UI that is easier to read when driving at night: the amount of light displayed on the screen is reduced and the colors are changed to increase contrast.


A point in the hierarchy that corresponds to a position in the organization. Each node defines a fleet of vehicles (or assets) and a team of drivers, based on the vehicles (or assets) and drivers visible to all nodes beneath it. Each node can have zero or more users assigned to it. The users assigned to a node have access to the fleet and team that the node defines.



The process of ordering the stops in a route to achieve the best order, based on a criterion such as the shortest or the fastest.



To move the visible region shown by a map by clicking and dragging or, if on a mobile device, tapping the screen and dragging.


To send a message to a vehicle or asset to check its current status. Units on vehicles and assets report their location automatically at regular intervals, but a user can also poll a vehicle between the regular interval time, as long as the vehicle is not stopped.


A geographic region defined by a set of points along the boundary. Also called a geofence.

Polygon marker

A location whose boundaries are defined by a set of boundary points rather than a circle around a specified point.

Post-trip DVIR

A Driver Vehicle Inspection Report (DVIR) that is completed after completing a job, when signing out.

Pre-trip DVIR

A Driver Vehicle Inspection Report (DVIR) that is completed before completing a job, after signing in.

Primary Category

The category of a marker that determines which icon is used when vehicles are stopped at the marker.

Private sharing

Granting a subuser access to a specific fleet, team, or category. Only fleets, teams, and categories that have not been created as public can be shared in this way.


Power take-off. PTO inputs are productive inputs that are connected to devices driven from a vehicle's engine.


An attribute of a fleet, team, category, report that makes it available to all subusers with public access rights to that type of item.

Public sharing

Granting a subuser access to all public fleets, teams, categories, reports, or hierarchy items, possibly with limited privileges.



1.An automatically generated signal from the unit on an asset that communicates location and status, as well as the values of any inputs.
2.A summary of information about some aspect of the entire fleet.

Report color

The color shown on a report when a vehicle or asset is at a marker from a specified category.

Report rate

The frequency of automatically generated reports from the unit on a vehicle or asset. For most accounts, the report rate is one report every 2 minutes.

Restricted XML

A restricted subset of information sent by GPS units. When a user has restricted XML, they can only read information about the unit id, the unit tag, the unit type, the hardware type of the unit, the status and heading, the time and date of a report or when a vehicle (or asset) arrived at a marker, the latitude and longitude, the id of the marker where a vehicle (or asset) is located, the icon used to represent the vehicle or asset on the map, and the driver's name and id.


An ordered sequence of stops (locations). Routes can be optimized to minimize driving distance or time.


Same side routing

Road network routing that avoids crossing oncoming traffic. For example, if you drive on the right side of the road, you depart from and approach locations on the right side of the road.


The granting of rights to a subuser.

Smart Speed

A dynamic road speed, calculated based on a variety of factors, such as average traffic speed, from all traffic on a particular road. If the posted speed limit is incorrect or out of date, Smart Speed is a better indicator of the actual speed limit.

Speed categories

Default speed limits for different types of road.


An indicator of the state of a vehicle or asset. Status can be Stopped, Idle, Moving, Working, or No Signal.


1.An endpoint to a trip.
2.One of the locations in a route where a vehicle should be sent.


The status of a vehicle or asset when the ignition is not on.


A user other than the main user of the account. Most work is done while signed in as a subuser. Subusers may be restricted from accessing information about specific items and may be prohibited from performing specific actions such as polling units or adding markers.



1.A keyword associated with a vehicle (asset) or driver. Tags are used to identify properties or skills and can be used when filtering.
2.The unique identifier of a marker, unit, or input.


A named collection of drivers.


A discrepancy in the GPS signal that makes it appear that a GPS receiver has moved to a new location when it has not.

Third signature report

A type of Driver Vehicle Inspection Report (DVIR) that provides an efficient three-stage communication process between drivers and mechanics when a fault is found during a vehicle inspection.


The path along which a vehicle travels. On histories, the trail is represented by a dotted line that appears on the map.


The generation of an InSight Alert™ due to an exception. Alerts can trigger after the exception is first detected, depending on how they are configured.


The movement of a vehicle from one stop to another. A trip includes time spent at the vehicle's destination. That is, a trip begins when a vehicle first starts moving from its initial location and continues until it starts moving again after stopping at a final location.



The GPS unit installed on a vehicle or other asset that collects information about the vehicle and sends regular reports.


The turning of a vehicle in a U-shaped course so as to face in the opposite direction.



1.A named configuration of the map, comprising its zoom level and the locations shown.
2.To examine the details of a vehicle, driver, or marker. Subusers may be restricted from viewing these details.



A Driver Vehicle Inspection Report (DVIR) feature that collects time data from drivers’ mobile devices to monitor the probability of each driver having walked around their vehicle conducting a thorough inspection.



The area that makes up a marker. This can have a shape of a circle or polygon.



1.A geographic area defined by the boundaries of a city, state, or zip code (postal code) region.
2.A marker where vehicles within the boundaries of the marker are shown in reports, alerts, and lists as the actual location rather than at the location of the marker. By default, markers do not act as zones (that is, by default, vehicles within the boundaries of a marker are shown as being at the marker location).