IconVerizon Connect Platform Help
IconWhat's New
IconGetting Started
IconSystem Requirements
IconSigning In
IconScreen Layout
IconChecking Your Software Version
IconQuick Start Guide
IconMobile Devices
IconHome Screen
IconPerformance Advisor
IconThe KPI Dashboard
IconThe Dashboard and the Hierarchy
IconKey Performance Indicators
IconThe Dashboard Toolbar
IconThe Main Page
IconTrend Graphs
IconEvents List
IconDashboard Tasks
IconHow to Navigate the Dashboard
IconHow to Configure the Main Page
IconHow to Specify What Information the Dashboard Displays
IconHow to Examine Events
IconHow to Communicate Dashboard Information
IconHow to Set Up Status Reports
IconThe Diagnostic Dashboard
IconQuick Start Dashboards
IconDriver Behavior
IconEnterprise Dashboard
IconOperational Efficiency
IconFleet Utilization
IconEquipment Utilization
IconBenchmarks Dashboard
IconDEF Level Dashboard
IconAdding a New Scorecard
IconAdding InSight Alerts to Scorecards
IconViewing and Editing an Existing Scorecard
IconList of Key Performance Indicators
IconVehicles and Assets
IconVehicle Icons
IconVehicles List
IconVehicle Details Pop-up
IconMini-map Tab
IconHistory Tab
IconInformation Tab
IconNotes Tab
IconFleets Tab
IconTags Tab
IconHardware Tab
IconVehicle Details Dialog
IconOverview Page
IconRouting Settings Page
IconDetails Page
IconNotes Page
IconHardware Page
IconFleets Page
IconTags Page
IconCapacity Limits Page
IconVehicle Histories
IconSingle History Screen
IconPrivate Mode
IconVehicle Fuel Log
IconMaintenance Log
IconMaintenance Connect
IconChecking the Current Fault Status of a Vehicle
IconAdding, Editing and Removing Service Types
IconAdding, Editing and Removing Service Plans
IconLogging a Vehicle Service
IconConfiguring Vehicles in the Maintenance Connect Wizard
IconViewing and Downloading Inspection Forms
IconAsset Types
IconDVIR Settings
IconInstall Types
IconMap Inputs
IconDiagnostic Parameters
IconDiagnostic InSight Alerts
IconDevice Parameters
IconPanic Button Support
IconVehicles Tasks
IconHow to Edit a Vehicle's Details
IconHow to Display the Vehicle Details Pop-up
IconHow to View a Vehicle History
IconHow to Change the Color of the Vehicle's Icon
IconHow to Change the Fleets a Vehicle Belongs To
IconHow to Record a Fuel Purchase
IconHow to Record a Maintenance Visit
IconHow to Schedule a Maintenance Visit
IconHow to Poll a Vehicle
IconHow to Configure the Way Input Readings are Reported
IconRoadside Assistance
IconSetting Up Roadside Assistance
IconDrivers Screen
IconDriver Details Pop-up
IconMini-map Tab
IconHistory Tab
IconForms Tab
IconTags Tab
IconDriver Details Dialog
IconDetails Page
IconContact Page
IconNotes & History Page
IconLicense & Insurance Page
IconMobile Page
IconTags Page
IconTeams Page
IconHours of Service
IconConfiguring ELD Settings
IconDrivers Screen
IconEvents Screen
IconUnidentified Driving Screen
IconCreating a New Event
IconEditing an HOS Event
IconAssigning a Driving Period to a Driver
IconMarking a Driving Period as Exempt
IconHOS Unassigned Miles (HOS v2.x)
IconHOS Violations and Breaks
IconWorkPlan and Mobile App Management
IconConfiguring Mobile User Accounts
IconCreating User Access Windows
IconVerizon Connect Driver Status Management
IconStatus Flow Templates
IconDriver Status Configuration
IconViewing Driver Status
IconGenerating Driver Status Reports
IconCoach Management
IconSetting Up a Coach Team
IconSetting Up Team View Users
IconUploading Coach Training Videos
IconTrips Management
IconConfiguring Trips Settings
IconViewing Trip Classifications
IconAdding and Deleting Trip Purposes
IconNavigation Management
IconConfiguring Navigation Settings
IconConfiguring Navigation Routing Settings
IconMobile Messaging
IconConfiguring Drivers
IconDefining Who Can Contact Whom
IconReceiving Messages
IconSending Messages
IconMobile Driver Forms
IconForm Templates
IconAdding and Configuring Elements
IconAdvanced Formatting
IconAdding Form Sections and Page
IconDVIR Form Templates
IconPre-Populating Form Templates
IconTypeahead Search Form Templates
IconMonitoring DVIR Walkaround Inspections
IconConfiguring Multiple DVIR Forms
IconAllowing Mobile Users to Create Trailers
IconCreating DVIRs for Trailers
IconUsing Form Template Style Sheets
IconUsing Hidden Form Elements
IconDriver Forms Screen
IconDriver Tasks
IconHow to Add a New Driver
IconHow to Assign a Driver to a Vehicle
IconHow to Edit Driver Details
IconHow to Change the Teams a Driver Belongs To
IconHow to View a Driver History
IconHow to Define New Driver Form Templates
IconFleets and Teams
IconFleets & Teams Screen
IconDetails Tab
IconVehicles and Drivers Tabs
IconUser Permissions Tab
IconRole Permissions Tab
IconSharing Fleets with Verizon Connect Share
IconFleets and Teams Tasks
IconHow to Add a New Fleet or Team
IconHow to Delete a Fleet or Team
IconHow to Add or Remove Members
IconHow to Rename a Fleet or Team
IconHow to Let Other Users Work With a Private Fleet or Team
IconHow to View a Shared Fleet
IconHow to Set the Active Fleet
IconThe Hierarchy
IconThe Hierarchy and the Dashboard
IconHierarchy Screen
IconAssigning Items to a Node
IconDashboard Configuration
IconTagging Hierarchy Items
IconMass Editing
IconSetting Install Type
IconSetting Asset Type
IconSetting KPI Values
IconSetting Base Markers
IconDefining ELD Carrier Details Per Node
IconLegacy Hierarchy Screen
IconDrag and Drop
IconDashboard Configuration
IconTag Hierarchy Item Dialog
IconMass Edit Dialog
IconSet Asset Type Dialog
IconSet Install Type Dialog
IconHierarchy Tasks
IconHow to Locate a Node in the Hierarchy
IconHow to Add a Hierarchy Node
IconHow to Remove a Hierarchy Node
IconHow to Move a Hierarchy Node
IconHow to Rename a Hierarchy Node
IconHow to Assign an Unassigned Vehicle or Driver to a Node
IconHow to Reassign a Vehicle or Driver to a Node
IconHow to Unassign a Vehicle or Driver
IconHow to Edit Vehicles and Drivers
IconHow to Change Whether a Vehicle is Active
IconHow to Configure Key Performance Indicators
IconHow to Configure Dashboard Status Reports
IconTags Screen
IconSpecial Tags
IconTags Tasks
IconHow to Define a New Tag
IconHow to Delete a Tag Definition
IconHow to Assign Tags to a Vehicle
IconHow to Assign Tags to a Driver
IconHow to Delete Tags from a Vehicle
IconHow to Delete Tags from a Driver
IconHow to Add Tags to a Hierarchy Fleet or Team
IconHow to Remove Tags from a Hierarchy Fleet or Team
IconHow to Add Tags to an Explicitly Created Fleet or Team
IconHow to List All Vehicles, Sites and Drivers with a Specific Tag
IconHow to Filter on a Tag
IconHow to Search in the Hierarchy for Vehicles and Drivers with a Tag
IconThe Map
IconMap Screen Tool Bar
IconInfo Balloons
IconList Views
IconFull Screen Mode
IconDocking Pop-up Windows
IconMap Views
IconLocation Search
IconAdding Stops
IconOptimizing Routes
IconSaving and Loading Routes
IconRoute Directions Report
IconSending a Route
IconFind Nearest Vehicles
IconFind Activity
IconRoad Editor
IconCreating New Road Edits
IconManaging Existing Road Edits
IconMap Settings
IconCreating Markers
IconMarker Details Pop-up
IconMini-map Tab
IconDetails Tab
IconShape Tab
IconLegacy Shape Tab
IconNotes Tab
IconMetadata Tab
IconDelivery Data Tab
IconPending Jobs Tab
IconMarker Custom Attributes
IconMarkers List
IconLegacy Markers List
IconMarker Import and Export
IconMarker Categories
IconMarker Tasks
IconHow to Find a Marker on the Map
IconHow to Add a Marker as a Route Stop
IconHow to Locate Vehicles Near a Marker
IconFollow Me Markers
IconLegacy Markers
IconLegacy Marker Map View
IconLegacy Marker Information
IconLegacy Marker Shape
IconLegacy Marker Notes
IconLegacy Marker Pending Jobs
IconLegacy Marker Delivery Data
IconLegacy Marker Categories
IconInSight Alerts
IconSetup InSight Alerts Screen
IconSetup Screen
IconLegacy Setup Screen
IconInSight Alerts Legacy Setup Dialog
IconThe Parameters Screen
IconThe Schedule Screen
IconInSight Alerts Inbox
IconInSight Alert Emails
IconTypes of InSight Alerts
IconInSight Alert Scripts
IconAPI Objects
IconExample Scripts
IconInSight Alerts: Under the Hood
IconInSight Alerts Tasks
IconHow to Edit an InSight Alert
IconHow to Create an InSight Alert
IconHow to Delete an InSight Alert
IconHow to Report on InSight Alerts
IconTroubleshooting InSight Alerts
IconBuilt-in Reports
IconCreate Reports Screen
IconReport Types
IconAssets Reports
IconDaily Summary Reports
IconLegacy Daily Summary Reports
IconDetailed Trip Reports
IconDriver Details Reports
IconDriver Status Detail Reports
IconDriver Status Summary Reports
IconEngine Diagnostics Reports
IconEngine On Time Reports
IconFuel Card Match Detail Reports
IconFuel Card Match Summary Reports
IconFuel Card Purchase Detail Reports
IconFuel Purchase History Reports
IconFuel Tax Reports
IconGF Co-Location Reports
IconHierarchy Reports
IconHOS Reports
IconHOS Driver's Daily Log Reports
IconDriver ELD Health Reports
IconDriver ELD License Check Reports
IconELD Diagnostics By Driver Reports
IconELD Diagnostics By Unit Reports
IconELD Log Audit Reports
IconELD Unidentified Driving Reports
IconHOS Available Hours Reports
IconHOS Driver Duty Status Summary
IconHOS Driver Duty Sub Status Summary
IconHOS Enterprise Violation Reports
IconHOS Log Audit Reports
IconHOS Sensor Failure Reports
IconHOS Summary Reports
IconHOS Summary Reports With Meals
IconHOS Unassigned Miles Reports
IconHOS Unsigned Logs Reports
IconHOS Violation Reports
IconHOS Weekly Available Hours Reports
IconHistory Reports
IconIdle Time Reports
IconInSight Alerts Reports
IconLegacy Reports
IconManifest Reports
IconMarker Activity Reports
IconMarker Details Reports
IconMileage Reports
IconPTO or Sensor Reports
IconRole Reports
IconSpeeding Reports
IconStop Reports
IconSubuser Details Reports
IconSubuser Login Reports
IconTrip Details Reports
IconUnit Health Report
IconUtilization Reports
IconVehicle Details Reports
IconVehicle Hardware Diagnostics Reports
IconVehicle Maintenance Reports
IconVehicle Maintenance Alerts Reports
IconCustom Reports
IconUploading Custom Report Templates
IconThe Manage Reports Screen
IconSaved & Scheduled Page
IconCustom Templates Page
IconThe Reports Queue
IconThe Report Options Dialog Box
IconTemplate Options Dialog Box
IconReport Settings Dialog Box
IconReport Tasks
IconHow to Create and Run a New Report
IconHow to Save a Report
IconHow to Run a Saved Report
IconHow to Change a Saved Report
IconHow to Delete a Saved Report
IconUser Administration
IconSubusers and Sharing
IconRoles Screen
IconUser Dialog Box
IconLite Users and Restricted XML
IconSubusers Screen
IconMobile Users
IconMobile Tools Screen
IconUser Details Tab
IconTimeline Tab
IconImport Mobile Users Dialog
IconSubuser Tasks
IconHow to Add a New Subuser
IconHow to Add a New Mobile User
IconHow to Add a New Quick Start Dashboard User
IconHow to Edit an Existing Subuser
IconHow to Delete a Subuser
IconHow to Define Roles
IconHow to Share Publicly with a Subuser
IconHow to Share Privately with a Subuser
IconHow to Permit and Configure Subuser Access to the Hierarchy
IconHow to Assign an Unassigned User to a Hierarchy Node
IconHow to Reassign a User to a New Hierarchy Node
IconHow to Assign Users to More than One Hierarchy Node
IconHow to Unassign a User from a Hierarchy Node
IconAdvanced Topics
IconUser Settings
IconCustomer Settings
IconVehicles Settings
IconSpeeding Settings
IconMap Settings
IconMarkers Settings
IconUnits Settings
IconReports Settings
IconNew User Defaults
IconUnassigned Miles Settings
IconInSight Alerts Settings
IconPassword Policy Settings
IconHardware Checks
IconView Units
IconDrill-down Information
IconHardware Problems
IconNon-reporting Units
IconNav Monitor
IconManaging Your Account
IconAdding Vehicles, AEMP Assets, and Devices to Your Account
IconInstalling or Replacing Hardware
IconSwapping Subscriptions and Retiring Vehicles
IconUnretiring Vehicles
IconViewing Hardware and Connection Orders
IconManaging Your Account Billing
IconDigital Tachograph
IconSingle Sign On
IconWhat's New
IconVerizon Connect® Response™
IconDynamic Response Data
IconCreating Extensions with Dynamic Response Suite Data
IconJob Monitor
IconRoute Reports
IconUser Interface Elements
IconStand-alone Screens
IconJob Types
IconJob and Route Import
IconTabs and List Views
IconJobs List
IconControl Room
IconJobs Gantt Chart
IconComparing Planned and Actual Routes in the Gantt Chart
IconUnderstanding Job Status and Warnings
IconAdd Job Dialog
IconDispatch Job Dialog
IconRoute Details Dialog
IconRoute Jobs Tab
IconJob Details Dialog
IconMini-Map Tab
IconJob Timing Tab
IconNotes Tab
IconForms Tab
IconCustom Properties Tab
IconJob History Dialog
IconSet Base Dialog
IconAdditions to Existing Dialogs and Screens
IconJob-related InSight Alerts
IconAdditions to the Vehicles List
IconTerritory Support in the Markers List
IconMarker Details Popup
IconAdditions to the Driver Forms Screen
IconDriver Details Popup
IconDisplaying Jobs on the Map
IconMap Tools
IconJobs and the History Layer
IconMap Settings Changes
IconAdditions to the Main Menu
IconAdditions to the Settings Dialog
IconDynamic Response Support and Roles
IconWhat's New
IconThe User Interface
IconUsing the Contextual Menus
IconCommon Tasks
IconSpecifying List Columns
IconSorting Lists
IconFiltering Jobs and Routes
IconFiltering Recurring Jobs
IconGrouping Routes by Driver or Date
IconViewing Routes on the Map
IconViewing Jobs on the Map
IconChanging the Map Style
IconViewing All Unassigned Jobs
IconSorting Jobs by Route Order
IconEvaluating Route and Job Warnings
IconImporting Jobs and Routes
IconConfiguring Route and Job Warnings
IconConfiguring Real-Time Job Warnings
IconManaging Vehicle Loads
IconUsing the Mid-Route Return to Depot Feature
IconConfiguring Custom Job Properties
IconViewing the User Action History Panel
IconViewing the Violations Panel
IconViewing the Job and Route History
IconConfiguring Dispatch Preferences
IconCreating and Editing Jobs
IconCreating Jobs
IconCreating Jobs with Linked Stops
IconEditing Jobs
IconDeleting Jobs
IconAdding Requirements to a Job
IconForbidding Drivers From Jobs
IconAdding Tags to a Job
IconAdding Notes to a Job
IconAdding Load Information to a Job
IconSpecifying Job Time Windows
IconAssigning Jobs to Routes
IconUnassigning Jobs from Routes
IconMoving Jobs Between Routes
IconAdjusting a Job's Position in a Route
IconViewing a Job Overview
IconCreating and Editing Routes
IconCreating Routes
IconBuilding Routes Automatically
IconCreating Route Cards
IconEditing Routes
IconDeleting a Route
IconReversing Route Order
IconAdding a Secondary Location
IconUsing Multi-Day Routes
IconSpecifying Default Routing Behavior
IconRe-Sequencing Routes
IconWhat's New
IconGetting Started
IconSystem Requirements
IconInstalling the Spotlight App
IconSigning In and Out
IconScreen Layout
IconChanging the Interface Language
IconEnabling Spotlight Access with Roles
IconWorkforce Mobile
IconWhat's New
IconSupported Devices
IconInstalling the App
IconSigning in and Out
IconUsing the Today Screen
IconSelecting or Leaving Your Vehicle
IconCompleting Jobs
IconUsing Messaging
IconUsing Forms
IconUsing DVIRs
IconUsing Text Recognition
IconViewing Your Details
IconWhat's New
IconSupported Devices
IconInstalling WorkPlan
IconSigning in and Out
IconHome Screen
IconSelecting Your Vehicle
IconAdding or Removing Trailers
IconWorking with a Co-Driver
IconUsing Messaging
IconFiltering Jobs
IconCreating a Job
IconEditing the Job Status
IconJob Screen
IconMarker Screen
IconMap Screen
IconEditing the Job Details
IconEmergency Jobs
IconSubmitting Forms
IconWorking with Draft Forms
IconInspection Reports
IconThird Signature Report
IconHours of Service
IconWhat's New?
IconUsing WorkPlan as an ELD or AOBRD
IconHOS Status Screen
IconHOS Chart Screen
IconEvent List Screen
IconChanging Your HOS Status
IconFilling in Your Shipment Information
IconUsing Oilfield Options
IconEnabling the 100 Air-Mile Exemption
IconEnabling the Non-CDL Short-Haul Exemption
IconEnabling the General Exemption Option
IconEnabling the 16-Hour Exemption
IconEnabling the Public Utility Exemption
IconEntering Personal Conveyance Mode
IconEntering Yard Move Mode
IconEntering Unregulated Driving Mode
IconViewing Detailed Status Information
IconViewing Daily Logs
IconSharing Your Logs
IconViewing Logs in the Past
IconReviewing and Certifying Your HOS Logs
IconClaiming Unidentified Events
IconReviewing Carrier Edits
IconAdding, Editing or Deleting an Event
IconReceiving Warnings
IconSetting a Fixed Event Location
IconCrossing the Border Between the USA and Canada
IconUsing the Inspector Mode
IconTroubleshooting Malfunctions and Diagnostic Issues
IconHOS Violations and Breaks
IconStatus Flow Templates
IconGeneral Options
IconResetting Your Password
IconTroubleshooting WorkPlan
IconWhat's New
IconSupported Devices
IconInstalling Coach
IconSigning In and Out
IconThe Scorecard
IconThe Leaderboard
IconTraining Videos
IconWhat's New
IconSupported Devices
IconSigning in and Out
IconGetting Started
IconSearching for Locations
IconGetting Directions
IconUsing the Map
IconFavorites and Recent Places
IconSubmitting Feedback
IconIntegrating with WorkPlan
IconUsing Hours of Service
IconConfiguring Settings
IconDownloading Maps
IconLegal Notices - Terms of Use
IconWhat's New
IconThe Home Screen
IconThe User Interface
IconCommon Tasks
IconCreating a New Scenario
IconWorking with a Synced Scenario
IconDetaching a Synced Scenario
IconSpecifying List Columns
IconSorting Lists
IconFiltering Lists
IconFiltering Jobs and Routes
IconGrouping Jobs and Routes
IconSharing Scenarios
IconUndoing and Redoing Tasks
IconConfiguring Scenario Settings
IconCreating Shifts
IconImporting and Exporting Shifts
IconCreating Shift Patterns
IconImporting and Exporting Shift Patterns
IconViewing Violations
IconCreating Drivers
IconEditing Drivers
IconDeleting Drivers
IconImporting and Exporting Drivers
IconCreating Routes for Drivers
IconCreating Soft Territories for Drivers
IconCreating Vehicles
IconEditing Vehicles
IconDeleting Vehicles
IconImporting and Exporting Vehicles
IconAssigning a Vehicle to a Driver
IconCreating Markers
IconEditing Markers
IconDeleting Markers
IconImporting and Exporting Markers
IconGeocoding Markers
IconCreating Jobs
IconCreating Jobs Using the Forecasting Tool
IconEditing Jobs
IconDeleting Jobs
IconImporting and Exporting Jobs
IconLocating Jobs on the Map
IconForbidding Drivers From Jobs
IconAssigning Jobs to Routes
IconUnassigning Jobs From Routes
IconAssigning Jobs to Route Drivers
IconRecurring Jobs
IconCreating Recurring Jobs
IconEditing Recurring Jobs
IconDeleting Recurring Jobs
IconImporting and Exporting Recurring Jobs
IconCreating Jobs from Recurring Jobs
IconCreating Routes
IconEditing Routes
IconDeleting a Route
IconImporting and Exporting Routes
IconExporting Route Summaries
IconDrawing Routes on the Map
IconViewing Routes on a Gantt Chart
IconBuilding Routes
IconRe-Sequencing Routes
IconOptimizing Routes
IconWhat's New
IconSigning in and Out
IconCreating a Dashboard
IconAdding a View from the Dashboards Screen
IconRemoving a View from a Dashboard
IconViewing a Dashboard
IconRearranging Views on a Dashboard
IconDeleting a Dashboard
IconDownloading a Dashboard
IconPrinting a Dashboard
IconCreating a View
IconAdding a Dashboard from the View Screen
IconVisualizing the Data in a View
IconFiltering and Grouping the Data in a View
IconDeleting a View
IconDownloading a View
IconPrinting a View
IconBusiness Tools
IconThe Verizon Connect Analytics Server
IconData Structure
IconDriver_Day Fact Table
IconDriver Dimension Table
IconVehicle_Day Fact Table
IconVehicle Dimension Table
IconTrip Fact Table
IconUsing the SQL Connector
IconConnecting with Tableau
IconConnecting with pgAdmin